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Support center.
We respond within 48 working hours
Something not working as expected? We're here. Drop us a line and we'll reply soon.
How to contact us
The fastest way is to email support@elopadel.app. Tell us what's happening, which device you're on, and attach a screenshot if you can. It helps a lot.
Response times
We respond within 48 working hours (Monday to Friday). For unrecognized charges or critical issues, prioritize by marking the subject as “urgent”.
Frequently asked
How to cancel my subscription
iOS: Settings → your name → Subscriptions → elopadel → Cancel subscription.
Android: Google Play → your profile picture → Payments and subscriptions → Subscriptions → elopadel → Cancel.
After cancelling, you keep Pro access until the end of the already-billed period.